After a firmware update, try your Plantronics Bluetooth headset again and see if the issue is fixed. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. 10% OFF. To unmute the device, click Unmute. To anyone not wanting to download extra software to work around this, simply go into your sound settings via your control panel click the recording tab, find the microphone and right-click it. I have tried cleaning microphone with Alcohol and then using compressed air. But these three has some more compitions too, Check out below List of Top 10 best headset for computer calls.. @flaviosan. Whats the advice ?? One important thing is that you need to use the USB A OR C connector to connect it with computer only then HUB will be able to read your headset settings. Thanks for the post above, it helped me! If I placed the microphone right next to my mouth then they could hear me normally. next, select the levels tab and click that mute button and voila problem solved ezpz. The headset icon turns green to indicate the device is unmuted. We can ask MS Teams to remove what? I purchased the Microsoft version of the headset, which is supposed to have better integration with Microsoft products such as Teams. The sound in my headset is distorted or I can hear and echo. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It's a great product, but while i can change volume and mute calls . Dear MSFT, please, do something about it because it is unacceptable and terrible user experience. Doing it here won't move things I think. Press the mute/unmute button to unmute the device; press OK. 1. I have the same problem as Pam, Kristina and Michelle, its been getting worse in the last week or so, people cant hear me clearly. Anyone else seeing this issue? in most companies like mine installing any other software is prohibited. @heartbeat927, I have the same problem. I much rather roll back to the previous update then deal with this, My only solution is for me to use a different headset that doesn't have it's own built in mute function. If you have a voip phone, power off the phone for 10 seconds, then plug it back in (If you don't have a voip phone skip this step). A tone means the sensors need to be reset. Your headset sets itself as the default audio device on your phone or computer. From the Mute Reminder drop-down list, choose either Audible Reminder if you want to hear the reminder whispered in your headset or Off if you want no reminders at all. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. I am in a meeting (as you could see in the screenshot) everytime I push the mute button it says "Mute on" and then If I remove it it says "mute off".

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