I have good news! He was categorical - if you have a PRE code, you will get a confirmation email. And if our digital assistant can't help, we'll connect you to someone who can. Your console is now reserved. Thanks Mark. Thanks lads, its been a pleasure. Theyve said on Twitter that they expect the last of the confirmations to be sent out by end of play today. Some email providers may mark our emails as spam or completely block them. I payed with PayPal and received a confirmation email from PayPal, but didn't receive a confirmation email from Currys. I do recommend keeping an eye on their Facebook page though. Ill see you all back here when were waiting for those payment emails, lol. Anyone bought online from Currys? | ePHOTOzine Gotta wait til Monday now, I guess. But I still havent received anything.. Just wondering if anyones heard anything, I still havent received any form of email from Currys, PRE number in the low 4000s. Youre in. Contact Us If you haven't received your shipping confirmation email, it is possible your order hasn't shipped yet. Hi mate, have you received an confirmation email yet? Spoke to an agent on webchat today, and pinned him down when any vague language was used. Contact Us, I also asked that if I have my PRE code and theres a pending transaction in my account for the deposit, am I guaranteed to get the console. This all coming through customers talking amongst themselves not hard to release a statement with one answer is it? Please try again later. Typically, it takes about 2 to 5 business days for your order to ship, but it may take longer during peak times, sales, and promos. I still have my doubts but hopefully what they said is true. Help & Support | Currys Ive just come off the phone and theyve said that confirmation emails will be being sent out on Monday. Asked again about if they have enough preorders to meet the demand and if Im guaranteed a console with my PRE number and with the money that has now been taken out of my account. Typically, it takes about 2 to 5 business days for your order to ship, but it may take longer during peak times, sales, and promos. Still need help? Each time you order, you'll receive an order confirmation email as soon as your order is placed. Edit - Been talking to knowhow on Twitter today (Sunday). I know there are other retailers whose systems had orders cancelled automatically for customers who had pre-ordered but currys is not one of them all our PS5 Pre-Orders are guaranteed. This is getting quite annoying tbh I just want to know if weve secured one or not. There is absolutely no issue about you not receiving the PS5 you pre-ordered so please do not listen to those who have said this. Powered by Help Scout. If you haven't received your shipping confirmation email, it is possible your order hasn't shipped yet. Note: Currys Retail store purchases must be returned in store. Why didn't I get an order confirmation email? - Threadless Were still in the dark and Currys now seem to be blaming the delay on an issue on Sonys end. Consider joining r/PlayStation for a "lighter" more community focused subreddit. You'll also receive a shipping notification when the shipment(s) in your order is shipped.

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